's Privacy Statement

At, the privacy of visitors is of extreme importance. This privacy policy document outlines the types of personal information which is received and collected by and how it is used.

Log Files

Like many other Web sites, makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track users movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

Google, as a third party vendor, uses cookies to serve ads on Google's use of the DART cookie enables it to serve ads to your users based on their visit to and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL -

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google Adsense.

These third-party ad servers or ad networks use technology to the advertisements and links that appear on send directly to your browsers. They automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. has no access to or control over these cookies that are used by third-party advertisers.

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.'s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.



   This website has a primary mission as stated on the front page and that is “to provide the everyday personal computer (PC) user with tools to help simplify resolving their computer’s problems, avoid creating problems, and simply maintain a better computing environment”. To this end an ever-expanding compilation of good information regarding computer use and resolving computer problems is presented here at Resolve. Some of what is included are web links to other viable sites whose information and/or services are recommended and will only be presented here if certified SAFE by Symantec or similar web surfing protection (unless as yet untested in which case they are ‘on probation’ in the eyes of Resolve); downloads of known and tested software found to be useful, and forums in which people can directly seek specific help. The intent is to offer as much as possible for people to consider and utilize if they wish, while also hopefully averting some expenditure of money if that information proves helpful in a given situation.

   One very important aspect of the computing industry is the fact that it is always evolving and that means pertinent information must evolve as well. News articles will be from the newest trusted sources as well as independently reported, downloads will be periodically updated to their respective newest versions, and emerging problems will be assessed and addressed. Recommended Best Practices will also be changing and Resolve will evolve with all of these things to keep people informed as well as possible. If you do take some time to surf around this little subdivision of the ‘net you will likely come away with a little bit of improvement in your understanding of how computers work, how they can help you work (and play), how they can sometimes cause problems (and even literally fail), as well as how they interact with the Internet and you.

This is my mission, my little “brainchild”, my little contribution to furthering people’s abilities in dealing with all things pc computing and cyber-related. You won’t see anything asking you to pay for any “service” here (of course I might write an e-book and sell it here but that’s another story). The site is supported by Ads and Affiliates - any of whom that charge for products and services are of the highest reputations which I scrutinize - so if you engage any of them it is my opinion that it will be for good reason. SO – who am I and how can I justify or claiming to be qualified to do this?

   Easy – I’m a qualified technician who has been dealing with computers since the early ‘90s and realized then how much impact they would have on society in the future. I started out just playing around but soon started studying and learning every day (as I still do) because of that potential impact. From MS-DOS (6.22 was the best iteration and I’ve forgotten most of that) to Windows 3.1, ’95, ’98, ME (umm forget that), 2000, XP, VISTA (really not as bad as many made it out to be) Windows 7 and 8(.1) and now Windows 10, I’ve used and studied each to one extent or another. I never shied away from fixing physical problems like testing and/or replacing HDDs and motherboards, sound cards, modems, or whatever either. Beyond that personal experience I work as a technician for General Dynamics Mission Systems and have been building, testing, troubleshooting, repairing (and often cursing) a very wide variety of Military communications and computing equipment since ’99.

   This website? All my doing, I built this myself using the Joomla! CMS having had experience over the last 10 years working with several websites of different types and I wanted to do my own. Education? Well, I got my high school diploma and I did take the time to add a 2-year degree in IT several years back but that’s truly extraneous in comparison to the real experience in the real world. Maybe, just maybe, all that makes me qualified (just a bit).

   My name is Earl Casey and I live in Middleboro, Massachusetts. I’m married, I enjoy good friends, good food, good conversation, beer, sci-fi, video games (mostly PC), fixing what’s broke, and just a little TV these days. You can get a hold of me on Resolve’s Forums and/or using the CONTACT form found below in the footer, as well as Facebook. I look forward to helping in any way I can as well as any good conversation.

Best regards and hopes in all genuine endeavors,

Earl R. Casey

Do NOT let your Computer control YOU… CONTROL your COMPUTER!!!

Terms and Conditions of Use of

1  Acceptance The Use Of Terms and Conditions

Your access to and use of is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Credit card details will never ask for Credit Card details and request that you do not enter it on any of the forms on

3  Advice

The contents of website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

4  Change of Use reserves the right to:
4.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that shall not be liable to you for any such change or removal and.
4.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

5  Links to Third Party Websites Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

6  Copyright

6.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to or otherwise used by as permitted by law.
6.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

7  Disclaimers and Limitation of Liability

7.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
7.2  To the extent permitted by law, will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
7.3 makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
7.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of for death or personal injury as a result of the negligence of or that of its employees or agents.

8  Indemnity

You agree to indemnify and hold and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

9  Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10  Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

For any further information please email This email address is being protected from spambots. You need JavaScript enabled to view it.


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